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Palm Beach County Emergency

Information Center


7 days a week from 8am - 6pm


Municipal Call Centers

Boca Raton 561-982-4900

Delray Beach 561-243-7777

or contact your municipality


For information about corona virus, 

please visit the web pages below:



CNN Gives Live Updates Here...


CDC General Information


CDC Prevention and Treatment


CDC Frequently Asked Questions


Updates from the World Health Organization

Florida Department of Health, Division of Disease Control and Health Protection

Here are some options that we have found that appear to be a viable solution is an organization named World Trade Finance. The applicant can complete this questionnaire to start the application process. Once they answer a few questions, they will receive an email from with further instructions on how to continue with the application. Clearinghouse CDFI is also now accepting PPP loan applications for review. You may receive more info by emailing



Palm Beach County $60 Million

CARES Restart Business Grants Program


The Palm Beach County Board of County Commissioners (BCC) approved the CARES Restart Business Grants Program on May 15, 2020 to accelerate the reopening of businesses hardest hit by COVID-19. 


The $60 million Business Restart Program uses a portion of the county’s $261 million allocation from the Federal CARES Act approved by Congress. The BCC has dedicated $50 million toward businesses with 25 or fewer employees and $10 million towards businesses with greater than 25 employees.


The program guidelines, including eligibility criteria, are currently posted on the County’s website. The BCC gave approval for individual grants up to $25,000 to help Palm Beach County businesses forced to close or limit operations and are now planning to “restart” based on the county’s phased opening process.


Required documents will include a fully executed application from the county’s online portal, certifications, affirmations and acknowledgements, tax returns, payroll reports, an active Palm Beach County Business Tax Receipt and an active registration on SunBiz. These documents will be required to be uploaded into the system by the applicant.


Interested businesses are encouraged to prepare for the Restart Program Application as they will be processed on a first come, first eligible basis. The online application is expected to launch on Friday, May 22, 2020 at 8:00 A.M. and will be accessible through the Palm Beach County website.


The criteria for the grant can be found at:

The Florida Panther Foundation would like to share this with kids at home.  Click here to download FUN activities!

·     Amazon: Kids everywhere can instantly stream an incredible collection of stories, including titles across six different languages.


·     Broward County Library: Free yoga videos for all ages and levels – for anyone, anywhere via Hoopla!


·     Flamingo Gardens: Daily Virtual Tours via YouTube


·     Frost Science @ Home: Learning Resources & Activities

·     NEW Junior Achievement of South Florida: Students learn the importance of proactive financial planning as a means of preparing for a changing economy


·     Kidvision Pre-K App. Free to download! Offers Virtual Field Trips and more!


·     Museum of Discovery and Science: Time for Virtual Camp Discovery! MODS will be releasing new video each weekday for your little explorer to view.


·     NSU Alvin Sherman Library: Learn at Home! Handy Resource Guide to Virtual Home Learning


·     Stranahan House: Complimentary museum programs including storytime, virtual tours, and history hours. 


·     Wuf Shanti: Offering Free Mindful Videos and App to help parents and educators help children De-Stress


·     Young At Art Museum: Keep your children artistically engaged in the coming weeks with YAA at Home with virtual tours of interactive art galleries, downloadable art activities, and creative prompts by special guest artists designed to keep your family's creative juices flowing!


·     Youth Environmental Alliance: How you can spend your quarantine time wisely?

Congress secured $350 billion in forgivable loans and $10 billion in grants to small businesses, tribal business concerns, and certain nonprofits.


Loans through a new SBA 7(a) Paycheck Protection Program can be forgiven when used for payroll costs (including paid leave, health care, and other costs) to retain workers, and other expenses such as rent, mortgage interest, and utilities. Independent contractors, sole-proprietors, and other self-employed persons are eligible for these loans.


Small businesses can also apply for up to $10,000 in grants to retain workers and pay for debt obligations.


Small businesses, tribal business concerns, 501(c)(3) nonprofits, and 501(c)(19) veterans organizations in your district should contact their lender and the Small Business Administration office directly.


For a list of SBA offices by state with contact information please click here.



*New* Palm Beach County Issues Executive Order 20-004 Directive to Wear Facial Covers

Palm Beach County issued Emergency Order 20-004 effective April 13, 2020 which states all persons working in, patronizing, or otherwise physically present in grocery stores, restaurants, pharmacies, construction sites, public transit vehicles, vehicles for hire, and locations where social distancing measures are not possible should wear facial coverings as defined by the CDC. All other persons physically present in any public place in Palm Beach County are strongly urged to wear facial coverings as defined by the CDC.


A facial covering includes any covering which snugly covers the lower face, nose, and mouth, whether store bought or homemade mask, or clothing covering, including but not limited to, a scarf, bandana, handkerchief or other similar cloth covering and which is secured in place. 


Examples of compliant homemade facial coverings may be found on the CDC website: CDC Face Coverings. Persons wearing facial coverings should review the CDC and Florida Department of Health guidelines regarding safely applying, removing, and cleaning facial coverings.


Persons utilizing facial coverings should not procure surgical masks or N95 rated masks, as those are critical supplies for health care workers, law enforcement, fire-rescue, emergency management, or other persons engaged in life and safety activities.


*New* Testing Sites Summary

The Cleveland Clinic Florida testing site at the South County Civic Center has tested more than 800 people this week. Appointments can be made at 561-804-0250. You must call to be screened and confirm an appointment time.


Health Care District of Palm Beach County’s FITTEAM Ballpark of the Palm Beaches testing site has administered a total of 4,843 tests since it opened on March 31st. The call center will re-open today from 8 a.m. to 5 p.m. to schedule patients for Tuesday, April 14th. Testing will resume on Tuesday at 8 a.m.


In support of Florida Governor Ron DeSantis’ guidance to expand criteria for testing, callers to the COVID-19 Hotline, 561-642-1000, do not need to have experienced the previously screened symptoms of fever and dry cough. Also in alignment with the Governor’s position, the Health Care District has always tested patients of all ages and has never used travel as a criteria for testing.

*New* Libraries

You can use the Palm Beach County Library system 24/7 from your computer, laptop or mobile device by visiting our website. Branches will continue to have the applications available in English, Spanish and Creole.

Librarians are available to assist you with your research, filing for unemployment, and help using our online resources. Visit our website at and click on the Ask-A-Librarian icon or call 561-233-2600.


*New* Unemployment Online Application Assistance

The Florida Department of Economic Opportunity has a new mobile-friendly site to apply for Reemployment Assistance for new claimants. Learn more here.

Link to the downloadable unemployment form to apply


FedEx store locations are also providing free printing and mailing of reemployment assistance applications. Click here for a list of locations.

Check out the COVID-19 Resource Page and the Virtual Library offerings. You will need your library card to access many of these resources. If you do not have a Library card you can get a free temporary e-card today.


Library staff have put together some recommendations to help you stay well, have some fun & games and binge watch some TV shows

Field Hospital Plan for South Florida Fairgrounds in Place

Palm Beach County is in the process of implementing a plan to stage a field hospital at the South Florida Fairgrounds. With the assistance of the state, this hospital will be setup in case there is a significant surge in hospitalizations due to COVID-19. Once the decision is made to open the field hospital, it will be made public through the media. This hospital will not be accessible to the public and will be used to take pressure off of local hospitals that have a surge of incoming patients due to



Car Payment Deferral Programs

For Floridians having trouble making car payments and who are worried about having their car repossessed,  some payment deferral programs have been created by car manufacturers.

For debtors struggling to make car payments during the COVID-19 pandemic, many automakers have created Corona Virus Car Payment Relief Programs which allow the borrowers to defer payments for a period of time.


Click here for links to a list of programs that are available:


Palm Beach County Victims Services

The Palm Beach County Victim Services & Certified Rape Crisis Center helpline is available for information, options and support: 561-833-7273. Services are free, confidential and private.


Department of Housing and Economic Sustainability Foreclosure Prevention – Funding may be provided to assist with delinquent mortgage payments, property taxes and homeowner insurance to prevent foreclosure. Applicants can apply for up to $20,000.

Libraries Unemployment Assistance

The Palm Beach County Library System has many resources available to help those unemployed due to COVID-19.


Staff are available by phone, email and chat to help members who have questions or need assistance filling out unemployment/reemployment forms through Ask-A-Librarian on our website at

Solid Waste Authority asks residents to refrain from tree trimming in April. While garbage, recycling and bulk waste remain on schedule, residents are asked to delay major yard trimming until May.

Garbage bags should be tied securely for disposal so waste workers do not come in contact with any potentially virus-contaminated waste.

Click here to view all Local and Governor Executive Orders.

Small Businesses Forgivable Loans and Grants

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